Frequently Asked Questions

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Why are certain sizes available for some images, but not others?

Each piece of artwork has unique aspects including composition and resolution which determine which print size will suit it best.  For some images the original size ratio must be maintained to avoid detracting from the artwork, while other images are more flexible and allow for a variety of size and cropping options that are flattering to the artwork.

What is the difference between Ultra Premium Luster and Enhanced Matte photo prints?

While both paper types are excellent giclée-quality choices, their texture and finish set them apart.  Ultra Premium Luster photo paper is slightly glossy, and produces rich, vibrant, sharp colors with maximum color saturation.  It is 10 mil thick and fingerprint resistant.  Enhanced Matte photo paper is thick and durable for museum-quality prints that yield brilliant color with a softer feel.  The archival acid-free paper is 10.3 mil thick.

Each image is assigned the paper type that best suits the artwork.  

An image I like is available as a print.  Can I order it on stretched canvas, or already professionaly framed instead?

Yes!  While most artwork on this website is available as prints, giving you the option to frame it yourself in a way that best suits your taste and decor and save on shipping, more options are available.  If you'd like to request a piece of artwork you see here in another production style that is not currently available on the website, please contact Jessica St. Clair Studio, LLC for a custom request.

How does artwork ship?

Art prints ship rolled.  You may need to roll in the opposite direction to remove the curl.  Framed artwork ships fully assembled, and ready to hang.  Instead of glass, framed artwork from the Inspirational and Animal collections uses a crystal clear acrylite front protector that ships well.

Why is the color of my print slightly different than the color on the screen?

Slight variations can be expected from one screen to another, and from screen to print due to different processes of creating colors and applying color to different materials.  Images are designed and produced in a way that should yield results as true to the original artwork as possible.  

Are returns accepted?

Please visit our Returns & Refunds policy.

Where else can I find artwork by Jessica St. Clair?

A rotating assortment of Jessica's framed art, canvas wraps, matted prints and more is available at Arts by the Bay Gallery (307 St. John Street, Havre de Grace, MD), where she is a gallery co-op artist member.  Her Bark Remarks™ greeting cards are also available at Brookbend Interiors locations in Elkton, MD and Havre de Grace, MD.  Visit the Events page to see where else she'll be showing her artwork next!

Can I hire Jessica St. Clair for professional design service?

Yes, Jessica does accept some freelance design jobs.  To inquire if your project is something she can assist with, please contact Jessica St. Clair Studio, LLC.

Where is Jessica St. Clair Studio located?

Jessica St. Clair Studio is located in Elkton, Maryland and also partners with US print providers (this is why in some cases you may see a return address of another state on your packing slip).  The studio does not operate a public storefront, but can offer some local services to the surrounding areas of Cecil, Harford, Kent and Baltimore counties in MD, Chester County PA, and New Castle County DE.  You can always reach us on the contact page of this website, or by snail mail at PO Box 60 Elk Mills, MD 21920.